Retail Transformation & Consulting Services

A great customer experience is like a warm hug—it makes people feel valued and understood. We’re all about smoothening things out, making it efficient, and keeping that personal touch intact.

Retail Transformation & Consulting Services

A great customer experience is like a warm hug—it makes people feel valued and understood. We’re all about smoothening things out, making it efficient, and keeping that personal touch intact.

Building your business through digital channels is more than just putting up your product listings on a web page and expecting the revenue to begin rolling in. Much like running your physical store, setting up your presence in the digital world requires the same level of strategic thinking and planning.

Cart abandonment is a reality: 3 of every 4 shoppers tend to leave items behind in their online cart. We help retailers address their 4 biggest nightmares – enhancing customer experience, minimizing cart abandonment rates, reducing churn, and fostering enduring customer loyalty.

Leaders
Who Trust Us

Happy customers: We make shopping a breeze!

Next-Gen Retail

In-Store modernization

Enhance the front/back store for efficiency and engagement.

Touchless store

Seamless shopping experience with cutting-edge touchless technology.

Next-Gen omnichannel experience

Immersive unified commerce shopping with online/offline integration.

Sustainability

Achieving ESG and GHG goals with environmental impact toolkit.

Real-time analytics

Inventory management, demand forecasting, personalized customer recommendations.

CDP (Customer Data Platform)

Data organization, segmentation, & digital enhancement.

Low-code innovations

Accelerate modernization in order management, shipping, and feedback loops.

Hyper-Personalization

Marketing effectiveness

Data-driven decisions optimize marketing and maximize ROI.

Customer experience & loyalty

Personalized, engaging experiences foster customer loyalty.

Go omnichannel & beyond

Modern omnichannel enhances customer experience further.

teX-ai

Extract customer sentiments to generate actionable insights

Cost Optimization

Marketing effectiveness

Data-driven decisions maximize marketing ROI, and manage budgets efficiently.

Sustainability

Reduce costs through environmental impact reduction and efficiency.

Supply chain optimization

Cost reduction and efficiency improvement through supply chain optimization.

Decoding the customer experience puzzle!

eCommerce challenges!

Cybersecurity threats

Constant risk of data breaches and cyber-attacks affecting customer trust.

Supply chain management

Efficient handling of inventory, order fulfillment, and logistics can be challenging.

Competition and pricing

Intense competition and the need to balance competitive pricing while maintaining profitability.

User experience and conversion rates

Ensuring a seamless online shopping experience and optimizing conversion rates.

Technology Evolution

Keeping up with rapidly evolving technologies and trends in the e-commerce space.

Brick and Mortar challenges!

Footfall and traffic

Fluctuations in foot traffic and the challenge of attracting customers to physical stores.

Inventory management

Balancing stock levels to meet demand without overstocking or understocking.

Customer experience

Ensuring a positive in-store experience to compete with the convenience of online shopping.

Adapting to digital trends

Integrating digital technologies to enhance the in-store experience and stay relevant.

Rising operational costs

Managing operational costs, including rent, utilities, and employee wages.

Solutions for eCommerce + Brick & Mortar

Application engineering

Develop and maintain robust, secure, and user-friendly applications for both ecommerce and physical stores.

Data and analytics

Utilize data analytics for insights into customer behavior, inventory management, and market trends.

Cloud engineering

Leverage cloud solutions for scalability, flexibility, and cost-effectiveness.

Intuitive UI

Design and optimize user interfaces for a seamless and intuitive customer journey.

Digital engineering

Implement digital technologies to enhance the overall customer experience and streamline operations.

Know how we do it!

Ever wished your in-store and online shopping experiences could seamlessly merge?

Get the lowdown

We engage in deep conversations with retailers to understand their challenges thoroughly.

Tech upgrade for stores

Implement cutting-edge technology to enhance store efficiency, including touchless solutions for a safer and improved shopping experience.

Amazing shopping experiences everywhere

We guide retailers to initiate their omnichannel journey within a few weeks, starting at a point tailored to their brand.

Bridge the gap

Facilitate seamless integration between online and in-store shopping, ensuring a cohesive retail experience.

Green practices

Prioritize sustainability by introducing tools that help stores achieve environmental goals and reduce ecological impact.

Smart data insights

Utilize advanced technology to provide retailers with data-driven insights for informed decision-making, including personalized product recommendations.